Intelligent dialler
Support efficient outbound calling workflows with structured call queues, lead allocation and agent-ready dialling processes.
Smartek platform · Available now
Smartek ConnectConnect. Engage. Grow.
Dialler, customer engagement and sales-performance software built for insurance and financial-services contact teams.
Platform overview
Smartek Connect
Smartek Connect brings dialler functionality, live customer engagement and sales visibility into one operational workspace, helping contact-centre and sales teams manage outbound activity, leads and performance in real time.
Customer engagement
Give teams real-time visibility into customer interactions and contact activity as it happens.
Lead management
Track lead activity, contact attempts, outcomes and pipeline movement without waiting for retrospective reports.
Agent performance
Monitor individual and team activity to understand productivity, conversion patterns and sales performance.
Operational dashboards
Use live dashboards to bring call, lead and sales metrics together for supervisors and business managers.
Insurance-focused workflows
Designed around insurance and financial-services sales operations, where auditability and structured customer handling matter.
How it’s built
The essentials
Cloud-native
Hosted on enterprise cloud infrastructure, with UK data residency.
Secure by design
Enterprise-grade access controls and an active, ongoing security assurance programme.
AI, used thoughtfully
Some platforms use AI to assist underwriters; others are deliberately rule-based where predictability matters more. Every AI output is reviewed by a person before it’s relied on.
API-first
Built to integrate with the systems you already use, including direct broker connectivity.
LiveCustomer engagement visibility
Real-timeLead & performance metrics
Why Smartek
Built for companies who want proof, not promises
Proven, not promised
Smartek InsureX is implemented and actively used by a UK-based reinsurance company — 5,000+ risks managed, not a demo.
Deploy your way
SaaS subscription or in-house deployment — your infrastructure, your choice.
Built by insurance people
Our team has underwritten risk, managed brokers, and run claims — not just written code for it.
API-first
Straightforward to integrate with the systems you already run.
Right-sized
Modern technology without the multi-year enterprise implementation.
Honest roadmap
We tell you plainly what’s live today and what’s still being built.
Deployment
Choose how you deploy
Subscription (SaaS)
Hosted by Smartek. Fast to start, predictable monthly cost, managed as a secure cloud service.
In-house deployment
Run within your own infrastructure for organisations with specific data residency, governance or control requirements.
Who we serve
Built for insurance, not adapted for it
ReinsuranceTakaful insuranceMGAsBrokersSpeciality insurance
See what a live platform looks like
Most demos show you a concept. Ours shows you something already running.